How quickly will my order be shipped?
We aim to despatch all orders within two working days or sooner, but please allow for up to seven working days for despatch during peak periods. We hold ample stocks of all the lines, but if we have run out of a popular line, we will email you an estimated despatch date. You will then have the option of substituting the unavailable item(s) with similar alternatives, waiting for your original choice or cancelling those items(s) for an immediate refund through your credit or debit card or by cheque (if payment was made by this method).
Will I be charged for Packing & Postage?
Packing is FREE and Postage is FREE for all orders over £75.00 to addresses in England, Wales and Scotland (Lowlands) – regardless of the number of items ordered. Orders may also be collected FREE of charge from our shop premises in St Helens. In the case of school orders, FREE delivery is available into school within our local area by arrangement, where this has been agreed with the head teacher.
For orders under £75.00 we charge a modest £3.95 for carriage/postage.
Tracking my Order